Frequently Asked Questions

  • What is Total Office Solution (Pos Solutions) ?
  • How would Pos Solutions benefit to Organization?
  • Does Pos Solutions provide the Secure Repository for digital images?
  • How secure is the digital images retrieval?
  • Does the Customer required to purchase specific software licenses to subscribe the DMS repository?
  • How is Pos Solutions different from the other service providers?
  • Who should use Pos Solutions services?
  • How do we engage Pos Solutions?
  • Does Pos Solutions provide the tracking mechanism for status IN or Out of physical record at Pos Solutions Storage facility?
  • Does the RMS Solution is proven and benchmark against international standard?
What is Total Office Solution (Pos Solutions) ?

Pos Solutions is an outsourcing service of the non-core activities for Records and Document Management for our corporate clients. We manage the end to end documents life cycle from indexing of physical documents, Scanning to Digitalization, Archiving and secured Destruction of the physical records.

How would Pos Solutions benefit to Organization?

The following are the common issues most organizations have :

  • My company records are stacked in a dusty storeroom far away
  • Finding a file in my storeroom will take days to months
  • We have to hire a truck to collect our records from the storeroom to the auditors
  • We have no more space for office expansion due to the high rental cost and we also needed the space to keep our old records
  • We can't afford to rent another office floor just to keep our physical records?
  • Managing records is not our core activity; we would rather invest more resources to focus on our core business.
  • It is the statutory requirement that we need to keep our records securely.
  • For the risk management purpose, we can't afford to invest into systems to do the back-up for our huge volume of records.
  • Managing your own records will require high investment costs to hire manpower, purchase of transportation, fuel cost, rental costs, maintaining the inventory systematically, painstaking retrieval process at the storeroom.
  1. Pos Solutions is the way to keep your organization focus on your core activities.
  2. Your organization need not invest into the capital expenditure however at a minimal monthly cost, your organization gains the benefits of having your records securely kept under proper condition, systematically and discretely with the ease of retrieving your documents from either your desktop or sent to you at your doorstep at your convenience.
  3. Your organization would save valuable time by focusing on core business activities instead of the non-core activities.
  4. Pos Solutions has the state-of-the-art-systems to track your records from collection, storage, retrieval right up to the destruction of your records.
  5. If you need to digitize a back-up copy of your physical records , our centralized records management centre will be able to do it for online retrieval at your fingertips.
Does Pos Solutions provide the Secure Repository for digital images?

Yes, Pos Solutions provide secured digital images repository based on monthly subscription fees.

How secure is the digital images retrieval?

Our solution is powered by Digital Certification with PKI technology to secure all online transactions from threats of hacking or information theft.

Does the Customer required to purchase specific software licenses to subscribe the DMS repository?

Customer can access the Pos Solutions portal using browsers and Internet Explorer (IE) from any of workstation using internet connection.

How is Pos Solutions different from the other service providers?

We are different in terms of our end to end integrated solutions. Customer can view the status of physical and digital record at the single reference portal. We do not subcontract our services to other service providers from managing the physical documents, digitization, warehouse storage until destruction are all managed in-house and in a secured environment. Pos Solutions record storage is built in the secure warehouse using warehouse within the warehouse concept.

Who should use Pos Solutions services?
  • Public listed, multinational or private companies.
  • Government departments or agencies
  • Government linked Companies
  • Small and medium sized enterprises.
How do we engage Pos Solutions?

You may send us an email or contact us at the following contact details:

care@pos.com.my

Does Pos Solutions provide the tracking mechanism for status IN or Out of physical record at Pos Solutions Storage facility?

Yes. Pos Solutions provide the end to end tracking mechanism for physical record storage services and status update through email notification.

Does the RMS Solution is proven and benchmark against international standard?

Pos Solutions RMS solution is scalable and meet the international standard, The solution is already implemented more than sixty (60) counter all over the worlds.

Pos Solutions is an outsourcing service of the non-core activities for Records and Document Management for our corporate clients. We manage the end to end documents life cycle from indexing of physical documents, Scanning to Digitalization, Archiving and secured Destruction of the physical records.

The following are the common issues most organizations have :

  • My company records are stacked in a dusty storeroom far away
  • Finding a file in my storeroom will take days to months
  • We have to hire a truck to collect our records from the storeroom to the auditors
  • We have no more space for office expansion due to the high rental cost and we also needed the space to keep our old records
  • We can't afford to rent another office floor just to keep our physical records?
  • Managing records is not our core activity; we would rather invest more resources to focus on our core business.
  • It is the statutory requirement that we need to keep our records securely.
  • For the risk management purpose, we can't afford to invest into systems to do the back-up for our huge volume of records.
  • Managing your own records will require high investment costs to hire manpower, purchase of transportation, fuel cost, rental costs, maintaining the inventory systematically, painstaking retrieval process at the storeroom.
  1. Pos Solutions is the way to keep your organization focus on your core activities.
  2. Your organization need not invest into the capital expenditure however at a minimal monthly cost, your organization gains the benefits of having your records securely kept under proper condition, systematically and discretely with the ease of retrieving your documents from either your desktop or sent to you at your doorstep at your convenience.
  3. Your organization would save valuable time by focusing on core business activities instead of the non-core activities.
  4. Pos Solutions has the state-of-the-art-systems to track your records from collection, storage, retrieval right up to the destruction of your records.
  5. If you need to digitize a back-up copy of your physical records , our centralized records management centre will be able to do it for online retrieval at your fingertips.

Yes, Pos Solutions provide secured digital images repository based on monthly subscription fees.

Our solution is powered by Digital Certification with PKI technology to secure all online transactions from threats of hacking or information theft.

Customer can access the Pos Solutions portal using browsers and Internet Explorer (IE) from any of workstation using internet connection.

We are different in terms of our end to end integrated solutions. Customer can view the status of physical and digital record at the single reference portal. We do not subcontract our services to other service providers from managing the physical documents, digitization, warehouse storage until destruction are all managed in-house and in a secured environment. Pos Solutions record storage is built in the secure warehouse using warehouse within the warehouse concept.

  • Public listed, multinational or private companies.
  • Government departments or agencies
  • Government linked Companies
  • Small and medium sized enterprises.

You may send us an email or contact us at the following contact details:

care@pos.com.my

Yes. Pos Solutions provide the end to end tracking mechanism for physical record storage services and status update through email notification.

Pos Solutions RMS solution is scalable and meet the international standard, The solution is already implemented more than sixty (60) counter all over the worlds.

If you would like to learn more about Pos Solutions or a presentation of our end-to-end services, please contact us at: admin_tos@pos.com.my